Citizens’ Charters make administration both accountable and citizen-friendly. However, over time, in a large number of offices, Citizens’ Charters have fallen into disuse. Suggest measures that can make these charters effective tools for bringing accountability in public service. (250 WORDS) - Civilsdaily

Citizens’ Charters make administration both accountable and citizen-friendly. However, over time, in a large number of offices, Citizens’ Charters have fallen into disuse. Suggest measures that can make these charters effective tools for bringing accountability in public service. (250 WORDS)

Mentors Comment: Briefly explain the concept of Citizens‘ Charters. Succinctly discuss their state of implementation and the reasons for its disuse. Enlist the measures to make the Citizens‘ Charters more effective. Answer: A Citizens‘ Charter is a document that outlines the commitment of a public body towards standard, quality and timeframe of service delivery along … Continue reading Citizens’ Charters make administration both accountable and citizen-friendly. However, over time, in a large number of offices, Citizens’ Charters have fallen into disuse. Suggest measures that can make these charters effective tools for bringing accountability in public service. (250 WORDS)