Explain giving examples the relevance of emotional intelligence in complex and challenging environment characterized by frequent policy changes. 10 marks

Mentor’s comment- In the introduction briefly define EI. In the body explain relevance of emotional intelligence in time of frequent policy changes and stress, with suitable examples. Elaborate upon the key components of EI. Explain that reforms come with various policy changes and sometimes such policy changes are very frequent creating stress for public servants. … Continue reading Explain giving examples the relevance of emotional intelligence in complex and challenging environment characterized by frequent policy changes. 10 marks