Mentor’s Comment: Mention what is emotional intelligence, and its tenets.  Further mention how it helps civil servant to bounce back from failure or set back. For encouraging the team when the team is demoralized due to their failure to help the victims the leader should encourage his team not to keep their moral down by … Continue reading How Emotional Intelligence helps a civil servant to bounce back from setbacks? Suppose inspite of best of precautions you fail to provide necessary articles to flood victims, and your whole team is demoralized, how you will be able to overcome the situation? (150 W)