Q.4 Effective public service delivery requires a citizen centric system. Citizen’s Charter is seen as an important tool to ensure such a system, but it is not achieving its objectives. Why? Discuss measures to make it more effective? (10 Marks) - Civilsdaily

Q.4 Effective public service delivery requires a citizen centric system. Citizen’s Charter is seen as an important tool to ensure such a system, but it is not achieving its objectives. Why? Discuss measures to make it more effective? (10 Marks)

Mentor’s Comments- Introduce your answer by briefly defining citizen’s charter and citizen centric administration. Next, describe the Citizen’s Charter and … Continue reading Q.4 Effective public service delivery requires a citizen centric system. Citizen’s Charter is seen as an important tool to ensure such a system, but it is not achieving its objectives. Why? Discuss measures to make it more effective? (10 Marks)