Q.4 Emotional intelligence is about being aware of how emotions affect your communication and even leveraging human emotions to make yourself more persuasive. Explain. (10 Marks)

Mentor’s Comments- Begin by defining emotional intelligence. In the body, first mention the role of EI in perceiving emotions, using emotions, understanding emotions, and managing emotions. Next, link the emotional aspect of EI with communication and persuasion attempting to influence an outcome or followers using- authority, consistency and commitment, liking and reciprocity/reciprocation etc. Complete the … Continue reading Q.4 Emotional intelligence is about being aware of how emotions affect your communication and even leveraging human emotions to make yourself more persuasive. Explain. (10 Marks)