Q.4) Emotional intelligence is the difference that make the difference. In the light of the above statement illustrate how Emotional Intelligence can help in coping with the intense pressure and occupational stress faced officers in discharge of their duties? (10 Marks)

“Mentor’s Comments” Introduction- define emotional intelligence Body- explain what is so different about emotional intelligence i.e. it’s uniqueness. Explain how it can help in coping emotional stress and occupational pressure with example. Conclusion – give forward looking conclusion on importance of emotional intelligence in administration