You are an IPS officer in New Delhi. There has been a steep rise in incidents of racial discrimination in the area falling under your jurisdiction. Recently, a young boy from the North East was beaten badly by a mob in a market area. This has led to protest by students from the North East region. They have gathered outside your office and are demanding strict action against the culprits. (a) What will be your strategy to manage the situation. Bring out a plan to counter such incidents in the future. (b) What is the use of emotional intelligence in such situations? (c) What are the social and attitudinal factors responsible for racial discrimination. (15 Marks)

Mentors Comments: First part of the answer should outline the strategy to manage such situations and a course of action … Continue reading You are an IPS officer in New Delhi. There has been a steep rise in incidents of racial discrimination in the area falling under your jurisdiction. Recently, a young boy from the North East was beaten badly by a mob in a market area. This has led to protest by students from the North East region. They have gathered outside your office and are demanding strict action against the culprits. (a) What will be your strategy to manage the situation. Bring out a plan to counter such incidents in the future. (b) What is the use of emotional intelligence in such situations? (c) What are the social and attitudinal factors responsible for racial discrimination. (15 Marks)