Women Safety Issues – Marital Rape, Domestic Violence, Swadhar, Nirbhaya Fund, etc.

[pib] Emergency Response Support System (ERSS)


Mains Paper 2: Governance | Government policies and interventions for development in various sectors

From UPSC perspective, the following things are important:

Prelims level: ERSS, 112 India App, SHOUT

Mains level: Need for pan-India emergency response system.


  • The Union Home Ministry has launched Emergency Response Support System (ERSS) for Himachal Pradesh.

Emergency Response Support System (ERSS)

  1. Central Government has allocated ₹321.69 Crore under Nirbhaya Fund for implementation of ERSS project across the country.
  2. Under this project, a single number based 112 emergency services which will connect to Police, Fire, Health and other help lines through an Emergency Response Centre in the State.
  3. The service also includes a ‘112 India’ mobile app integrated with Panic Button of smartphones and ERSS State website for ease of citizen in availing immediate assistance.
  4. To increase the effectiveness of Emergency Response, the ERC has also been integrated with Location Based Services provided by Telecom Service Providers.
  5. Himachal Pradesh is the first state to launch pan-India single emergency number ‘112’ under ERSS.
  6. The ‘112 India’ mobile app will be subsequently rolled out in all States & Union Territories to help people across the country access the unified emergency services.

Safety Feature for Women

  1. To ensure safety of women, a SHOUT feature has been introduced in ‘112 India’ mobile app.
  2. It helps seek immediate assistance from registered volunteers in the vicinity apart from the immediate assistance from Emergency Response Centre.
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