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Mains Paper 2: Governance | Important aspects of governance, transparency and accountability, e-governance- applications, models, successes, limitations, and potential

From UPSC perspective, the following things are important:

Prelims level: Rajasthan Social Accountability Bill, 2019

Mains level: Best practices of bringing transparency and accountability in administration

News

• Rajasthan state government is all geared up to bring Rajasthan Social Accountability Bill, 2019.
• The Bill would ensure accountability of public functionaries and authorities for timely delivery of goods, services and disposal of their grievances on time.

Rajasthan Social Accountability Bill, 2019

1. The draft bill aims at ensuring provision of quality individual goods and public goods and services in a time bound manner.
2. It says that every person/group of persons shall have the right to be mandatorily informed about the planning, implementation and expenditure of delivery of all goods and services through a comprehensive and open architecture for information dissemination.

Aim and Objectives

1. The draft bill aims at ensuring provision of quality individual goods and public goods and services in a time bound manner.
2. The Bill includes provisions for citizens’ charter, public hearing, social audit and information and facilitation centres.
3. The new accountability law would incorporate the provisions of the Guaranteed Delivery of Public Services Act and the Right to Hearing Act.

Time bound grievance redressal

1. Every person/group of persons shall have the right to file a grievance, obtain a dated acknowledgement receipt and ensure the redress of such grievances as per provisions of this Act.
2. It provisions that every complainant shall have the right to participate in a block level open public hearing in the presence of concerned officials within 14 days of filing the grievance.
3. The complainant shall have the right to disposal of the grievance and the receipt of a written Action Taken Report within 30 days of filing the grievance.
4. In case of not getting satisfactory response, the complainant shall have the right to appeal against the decision taken on his/her grievance to an independent appellate authority at the District/Divisional and State Level.