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Mains Paper 2: Governance | Important aspects of governance, transparency and accountability, e-governance- applications, models, successes, limitations, and potential
From UPSC perspective, the following things are important:
Prelims level: Rajasthan Social Accountability Bill, 2019
Mains level: Best practices of bringing transparency and accountability in administration
News
- Rajasthan state government is all geared up to bring Rajasthan Social Accountability Bill, 2019.
- The Bill would ensure accountability of public functionaries and authorities for timely delivery of goods, services and disposal of their grievances on time.
Rajasthan Social Accountability Bill, 2019
- The draft bill aims at ensuring provision of quality individual goods and public goods and services in a time bound manner.
- It says that every person/group of persons shall have the right to be mandatorily informed about the planning, implementation and expenditure of delivery of all goods and services through a comprehensive and open architecture for information dissemination.
Aim and Objectives
- The draft bill aims at ensuring provision of quality individual goods and public goods and services in a time bound manner.
- The Bill includes provisions for citizens’ charter, public hearing, social audit and information and facilitation centres.
- The new accountability law would incorporate the provisions of the Guaranteed Delivery of Public Services Act and the Right to Hearing Act.
Time bound grievance redressal
- Every person/group of persons shall have the right to file a grievance, obtain a dated acknowledgement receipt and ensure the redress of such grievances as per provisions of this Act.
- It provisions that every complainant shall have the right to participate in a block level open public hearing in the presence of concerned officials within 14 days of filing the grievance.
- The complainant shall have the right to disposal of the grievance and the receipt of a written Action Taken Report within 30 days of filing the grievance.
- In case of not getting satisfactory response, the complainant shall have the right to appeal against the decision taken on his/her grievance to an independent appellate authority at the District/Divisional and State Level.