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  • What are the main components of emotional intelligence (EI) ? Can they be learned? discuss.

    Emotional Intelligence is the capacity to recognise, understand, manage and use emotions constructively in oneself and in others.

    “When awareness is brought to emotion, power is brought to your life.” – Daniel Goleman

    Main Components of Emotional Intelligence

    Self-Awareness –

    Involves recognizing your own emotions, strengths, weaknesses, and triggers in real-time.

    Abraham Lincoln recognised his “melancholy” and managed through humor, storytelling, and developing immense empathy

    Self-Regulation –

    Involves managing and redirecting disruptive emotions and impulses.

    It prevents “Amygdala Hijack”-where the emotional brain takes over the rational brain.

    Eg- Captain Sullenberger – Regulated fear during engine failure to land safely on Hudson.

    Warren Buffett’s emotional detachment strategy – stay greedy when others are fearful

    Motivation-

    Inner drive to pursue goals with energy and persistence

    Eg- Marie Curie worked in a shed for years to isolate radium.

    Viktor Frankl survived the Holocaust by finding “meaning” in his suffering. (Logotherapy)

    Empathy –

    Ability to understand the emotions and perspectives of others.

    Essential for cross-cultural communication and building trust within a team.

    Eg- Mahatma Gandhi- lived like poor to “feel” their struggle.

    Social Skills –

    Ability to manage relationships, build networks, resolve conflicts and inspire others.

    Satish Dhawan (ISRO) taking blame for SLV-3 mission failure

    Arif Sheikh leading “amcho police, amcho baster”

    Unlike IQ, which is largely fixed by early adulthood, EI is based on Neuroplasticity – the brain’s ability to form new neural pathways through repeated behavior. It can be learned through

    Self-Awareness

    Reflection and self-observation through mindfulness and meditation. Eg- Vipassana.

    Reflective journaling – Writing daily emotional experiences and triggers.

    360-degree feedback from peers and seniors to reveal blind spots.

    Self-Regulation

    Stress-management training to calm emotional arousal. Eg- “crisis-room” simulation in training

    Cognitive Reframing- Viewing challenges as opportunities. Eg- Seeing a punishment posting as a chance to reform.

    Delay techniques – Eg- 10-second rule before responding in anger.

    Physical regulation – Exercise, sleep and breathing control helps in emotional stability.

    Motivation

    Defining meaningful personal and professional goals. Eg- SMART goal frameworks.

    Positive psychology practices -Eg- Writing three positive outcomes daily.

    Role Modelling. Eg- “Technocratic Optimism” of E. Sreedharan for a solution-oriented attitude

    Empathy

    Perspective-taking exercises enhance empathy and understanding. Eg- village immersion programs

    Direct citizen interaction exposes civil servants to diversity – develop compassion and leadership. Eg- Jan Sunwais

    Social Skills

    Communication skills training. Eg- Public speaking workshops.

    Life experiences gradually deepen emotional understanding.

    Thus, Emotional Intelligence is not innate or fixed. It is learnable, trainable and improvable.

  • A positive attitude is considered to be an essential characteristic of a civil servant who is often required to function under extreme stress. What contributes a positive attitude in person.? (150 words).

    “A man is but the product of his thoughts; what he thinks, he becomes.” – Mahatma Gandhi

    In public administration, a positive attitude is a mental and emotional mindset that focuses on constructive solutions, resilience, and optimism, even when faced with systemic constraints.

    Developing a positive attitude is a process of “psychological conditioning” involving several factors-

    Detachment (Nishkama Karma)- Focus on the process, not just the result.

    Moral Clarity (Sense of Mission)- Viewing work through the lens of a “higher calling.” Eg- Commitment to public welfare.

    Emotional Intelligence (EQ)- Recognizing and managing one’s own triggers through ‘mindfulness techniques’ like “Box Breathing” (4-4-4-4 technique)

    Cognitive Reframing- Viewing challenges as opportunities. Eg- Seeing a punishment posting as a chance to reform.

    Physical Well-being- A healthy body serves as the “hardware” that supports the “software” of a positive mind.

    Social Support Systems (The “Ventilator” Effect)- Eg- Spending quality time with family or hobby groups to decompress from official stress.

    Competence and confidence is born from knowledge. Eg- domain specialisation among civil servants (Hota Committee)

    Gratitude and “Small Wins” – Acknowledging incremental progress helps maintain morale when the “big picture” looks bleak.

    Intellectual Curiosity and Continuous Learning – A mind that is constantly learning perceives “change” as exciting rather than threatening.

    Thus, a positive attitude transforms a bureaucrat from a “cog in the machine” into a leader of change.

  • “Education is not an injunction, it is an effective and pervasive tool for all-round development of an individual and social transformation”.Examine the New Education Policy,2020(NEP,2020)in light of the above statement. (150 words)

    “Education is the manifestation of perfection already in man.” – Swami Vivekananda

    Education goes beyond instruction. It is a transformative force shaping character, capability, and societal progress.

    Education as a tool for all-round development of an individual

    Cognitive Agility- Develops critical thinking and problem-solving skills

    Emotional Resilience- Fosters self-awareness and empathy

    Ethical Moorings- Instills values like integrity and compassion

    Physical and Aesthetic Growth through sports

    Vocational Dignity- fosters a “dignity of labor” and life-skills.

    Social Intelligence- Schools act as “mini-societies”

    Education as a tool for social transformation

    Social mobility- acts as the “great leveler”

    Promotion of Secularism and Tolerance

    Promotes democratic participation and ‘informed citizenry’

    Gender Equality- Eg- “Beti Bachao Beti Padhao” movement

    Develops scientific temper and critical thinking

    Acts as a change catalyst. Eg- rising ‘working women’

    NEP 2020- Empowering Individual and Society

    Holistic Individual Growth through 5+3+3+4 Structure and Activity-based learning in Anganwadis

    Builds character through value Education- integrates “Constitutional Values” (like Seva, Ahimsa, and Environmental conservation) into the curriculum.

    Promotes Multidisciplinary Learning- Eg- Arts-science integration.

    Flexibility and Multiple Entry/Exit Options through “Academic Bank of Credits” (ABC) ensures that individuals aren’t punished for life interruptions.

    Vocational Integration from Class 6 promotes dignity of labor

    Linguistic Empowerment through 3 language formula bridges the gap between home and school

    Equitable Social Transformation – Eg- Gender Inclusion Fund increases retention of girl students.

    Ensuring accessibility through Special Education Zones (SEZs) in “Aspirational Districts”

    Technological Democratization- The National Educational Technology Forum (NETF) aims to use AI and digital tools to reach the “last mile.”

    Teacher Empowerment- Eg- NISHTHA program to train teachers in innovative, learner-centric methodologies.

    Challenges in Implementation

    Low funding- stagnant at 4.6% of GDP (target of 6% of GDP)

    Digital Divide- Eg- digital apartheid in rural India

    Logistics of Multilingualism- Challenge in creating textbooks in 22+ regional languages

    Federal issue – Eg- TN opposition to 3-language formula

    Challenges in mindset shift from rote to competency.

    Effective implementation of NEP can turn India into a Global Knowledge Superpower (Vishwaguru)

  • What teachings of Buddha are most relevant today and why? Discuss. (150 words)

    Gautama Buddha’s ancient teachings offer a highly practical, rational psychological manual to navigate modern global crises, ethical dilemmas, and mental health challenges.

    Major teachings of Buddha and their relevance in the contemporary world

    Four Noble Truths – Understanding suffering and its causes.

    Encourages self-reflection and emotional resilience in modern life challenges.

    Relevant in addressing rising mental health disorders and social dissatisfaction.

    Middle Path – Balanced life avoiding extreme luxury and severe austerity.

    Helps reduce consumerism, stress, and burnout in modern competitive societies. Eg- Corporate mindfulness programmes

    Encourages sustainable and disciplined lifestyles amid rising materialism and mental pressure. Eg: India’s Mission LiFE

    Ahimsa (Non-violence) – Non-injury in thought, word, and action.

    Promotes peace amid war, terrorism, and communal violence. Eg- Russia-Ukraine conflict

    Inspired global non-violent movements and peace-building initiatives. Eg- Gandhian freedom struggle

    Karuna (Compassion) – Empathy and concern for suffering humanity.

    Encourages humanitarian support during disasters, pandemics, and refugee crises. Eg- India’s Vaccine Maitri initiative

    Strengthens inclusive welfare and social justice policies in democratic governance.

    Eightfold Path – Ethical conduct, right livelihood, and disciplined behaviour.

    Promotes ethical governance, integrity, and responsible citizenship.

    Helps combat corruption, greed, and unethical professional practices.

    Equality and Anti-Caste Outlook – Rejection of caste hierarchy and discrimination.

    Supports social equality and dignity for marginalised communities. Eg- Dalit empowerment movements

    Strengthens constitutional ideals of justice, equality, and fraternity.

    Rational Inquiry – Encouraged questioning over blind faith and superstition.

    Promotes scientific temper and evidence-based thinking in modern societies.

    Helps combat fake news, superstition, and misinformation in digital age.

    Universal Brotherhood – Respect and harmony among all human beings.

    Promotes tolerance and peaceful coexistence in multicultural societies.

    Supports ideals of global peace and Vasudhaiva Kutumbakam.

    Anicca (Impermanence) – Understanding that all earthly conditions, joy, and sorrow are in a state of constant change.

    Builds internal psychological resilience during rapid global transitions and economic disruptions.

    Discourages arrogance of power and material hoarding, fostering humility in public life.

    In an age of rapid technological, economic, and climate change, his message of ethical self-transformation and harmony with all life forms offers a timeless path for building a peaceful and sustainable world.

  • What are the main factors responsible for gender inequality in India ? Discuss the contribution of Savitribai Phule in this regard. (150 words).

    According to UNDP, Human Development Report, India ranks 108th out of 166 countries on the Global Gender Inequality Index, highlighting deep-seated systemic disparities that restrict the empowerment of women.

    Main Factors Responsible for Gender Inequality in India

    Political Factors

    Low Parliamentary Representation (14.4% of seats in LS) limits their impact on core lawmakers.

    Proxy Political Leadership (Sarpanch Pati) prevents them from wielding their actual constitutional administrative powers.

    Lack of Legislative Will: Eg: The Women’s Reservation Bill faced a 27-year legislative deadlock.

    Economic Factors

    Dismal Labor Force Participation: Cultural burdens and safety concerns keep women away from active formal employment opportunities.

    Uncompensated Care Burden

    Limited Asset Ownership due to structural legal and familial biases. Eg: Women constitute over 70% of agricultural laborers but own less than 14% of land.

    Social Factors

    Skewed Educational Attainment: poor families prioritize spending money on a son’s premium schooling over a daughter’s secondary education.

    Prevalence of Child Marriage: Eg: NFHS-5 data reveals 23.3% of women are married off before turning 18.

    Widespread Domestic Vulnerabilities: Deep social normalization of physical coercion creates unsafe, high-risk home environments for housewives.

    Cultural Factors

    Deep Rooted Son Meta-Preference: Eg: over 21 million “missing women” due to family sex-selection.

    The Menace of Dowry: Treating brides as financial liabilities makes families view daughters with deep economic anxiety.

    Purity and Pollution Taboos surrounding menstruation restrict girls from entering mainstream community spaces.

    Ethical Factors

    Objectification in Popular Media: Eg: Item songs in mainstream cinema reducing female actors to mere gaze objects.

    Victim-Blaming Morality Narratives: Society unethically questions the character, clothing choices, and timings of female survivors of sexual assault.

    Normalization of Everyday Misogyny: Tolerating everyday casual sexist jokes establishes a dangerous cultural baseline that justifies structural gender violence.

    Contribution of Savitribai Phule

    Pioneering Female Literacy: she established India’s first school for girls at Bhide Wada, Pune in 1848, breaking the orthodox upper-caste monopoly on education.

    Championing Dalit Women’s Rights: by opening special schools for girls belonging to the marginalized Mahars and Mangs communities.

    Providing Safe Refuge for Survivors: She founded the Balhatya Pratibandhak Griha (Home for the Prevention of Infanticide) in 1863, offering a secure sanctuary for pregnant rape victims and vulnerable Brahmin widows.

    Combating the Exploitation of Widows: She organized a historic barbers’ strike to protest against the cruel, orthodox custom of forcibly shaving the heads of grieving young widows.

    Dismantling Untouchability: She opened the water well of her personal house to untouchables, directly challenging discriminatory water accessibility rules.

    Institutionalizing Social Reform Platforms: She actively led the Satyashodhak Samaj (Truth-Seekers’ Society), promoting dowry-free inter-caste marriages conducted without Brahmin priests.

    Through her profound poetry collections like Kavya Phule (1854) and Bavan Kashi Subodh Ratnakar (1892), she urged women to shed ignorance and seek education.

    Exemplifying Selfless Public Service: She died a martyr’s death in 1897, contracting the Bubonic Plague while physically carrying infected Dalit children on her back to her son’s clinic.

    Channeling the revolutionary spirit of Savitribai Phule through targeted gender budgeting can secure true parity.

  • Discuss the role of ethics and values in enhancing the following three major components of Comprehensive National Power(CNP)viz. human capital, soft power(culture and policies), and social harmony. (150 words)

    CNP is a holistic measure of a nation’s ability to pursue its strategic objectives. It includes

    “Hard” dimensions – military, economy, territory

    “Soft” dimensions – culture, governance, social cohesion.

    Role of ethics and values in enhancing CNP

    Human Capital

    Integrity in the education system prevents systemic corruption like paper leaks or degree fraud.

    Values like punctuality and “Dharma” increase productivity. Eg- Japanese concept of “Kaizen”

    Ethics promotes meritocracy by ensuring fairness in recruitment – prevents “Brain Drain”

    Creating a healthy and resilient population – Values ensure that medical professionals prioritize patient care over commercial gain.

    Values of gender equality and respect unlock 50% of the nation’s latent human capital.

    The trusteeship model encourages “Giving Back” through CSR or philanthropy. Eg- Tata Group

    Soft Power

    Cultural diplomacy – Yoga and Ayurveda, rooted in the value of holistic well-being, have become India’s most successful soft-power exports.

    Values of tolerance and pluralism projects diversity as strength.

    Ethics provides moral authority in foreign policy- Eg- India’s “Vaccine Maitri” based on philosophy of “Vasudhaiva Kutumbakam”.

    Values of peaceful co-existence make a nation a “benign power.” Eg- India’s history of Non-Alignment and “No First Use” nuclear policy.

    India’s lead in the International Solar Alliance reflects a moral commitment to the planet (Prakriti) and environmental stewardship.

    Humanitarian Assistance- Eg- Operation SamudraBandhu (Sri Lanka Cyclones) showcased India as a “First Responder”.

    Democratic values enhance global image. Eg- Free and fair elections in India.

    Social Harmony

    Secularism and Tolerance prevents communal conflicts. Eg- Syncretic “Ganga-Jamuni Tehzeeb”

    A sense of fraternity (Article 51A) ensures that citizens support each other during crises.

    When the marginalized feel the system is “just and fair,” they are less likely to lean toward radicalism or insurgency. Eg- hearts and minds strategy in J&K

    Values of “Antyodaya” ensure that economic growth is inclusive. Eg- PM KISAN Scheme

    High mutual trust among citizens builds social capital.

    Conflict Resolution through Dialogue- Eg- peaceful resolution of the Ram Janmabhoomi issue

    Challenges

    Erosion of Integrity- Eg- politician-bureaucrat-corporate nexus (Vohra committee)

    Hyper-Nationalism vs. Global Values

    Digital Disruption- Eg- “Fake News” and hate speech

    Inequality- 1% owning 41% wealth (Oxfam)

    Crisis of Character- “Banalization of Evil”

    By harmonizing its ancient wisdom (Ahimsa, Satya, Asteya) with modern constitutional values (Justice, Liberty, Equality), India can become a Vishwaguru

  • Distinguish between laws and rules. Discuss the role of ethics in formulating them. (150 words).

    While laws and rules serve as the structured framework to regulate conduct and ensure justice, ethics provides the moral foundation.

    “Law is the minimum of morality.” – Georg Jellinek

    Objectives of Laws and Rules

    Maintaining social order and stability.

    Ensuring the safety and security of individuals.

    Promoting fairness and equality.

    Resolving conflicts.

    Protecting the rights of the vulnerable.

    Role of Ethics in Formulating Laws and Rules

    Ethics acts as the “internal monitor” that ensures laws and rules do not become instruments of tyranny.

    Balancing rights and duties of citizens. Eg- reasonable restrictions under Article 19(2)

    Providing a Moral Justification- Eg- the law against theft is rooted in the ethical value of respect for property.

    Upholding Human Dignity- Eg- Protection of Civil Rights Act, 1955 to eliminate untouchability

    Ensuring Justice as Fairness (Rawls)- Eg- 106th constitutional amendment Act for women reservation in parliament

    Promoting Transparency and accountability- Eg- RTI Act

    The ethical principle of “Non-maleficence” (do no harm) is the basis for environmental laws and safety regulations. Eg- EIA rules

    Professional Integrity- Ethics informs “Codes of Conduct” in professions. Eg- the Hippocratic Oath for doctors

    Social welfare. Eg- MGNREGA guaranteeing employment.

    Smooth functioning of any system depends on the synergy between ethics (to define the good) and laws/rules (to enforce the good).

  • The current internet expansion has instilled a different set of cultural values which are in conflict with traditional values. Discuss. (150 words).

    As per ITU, over 6 billion people globally and over 86% of households in India use the internet. This expansion of the internet has acted as a double-edged sword.

    Emergence of New Cultural Norms in Conflict with Traditional Norms

    Individualism vs. Collectivism – Eg- emergence of nuclear families and single parent parent families replacing joint families

    Instant Gratification vs. Patience (Tapas) – Eg- rise in “Speed-Dating” apps and “Swipe Culture” conflicting with traditional marriage systems

    Egalitarianism vs. Seniority – Youth questioning traditional family hierarchies or social structures based on information found online. Eg- rise in inter caste marriages

    Transparency vs. Discretion – Eg- culture of “oversharing” personal lives (Eg- vlogging) conflicts with traditional value of “keeping family matters private”

    Global vs. Ethnic Identity – Eg- dilution of local linguistic dialects and regional folk songs in favor of “standardized” global pop culture.

    Fluid vs. Fixed Identity – fluid “career hopping” encouraged by the internet is seen as “instability” by traditionalists who value life-long commitment.

    Materialism vs. Contentment – constant consumption and luxury displays in conflict with traditional values of simple living and “santosh.” Eg- “FOMO” (Fear of Missing Out) marketing.

    Digital Nomadism vs. Rootedness – weakening of local community bonds due to high mobility among youth.

    Crowd Wisdom vs. Institutional Expertise – Eg- diagnosing health issues via “Dr. Google” or Reddit threads instead of certified doctors

    Moral Relativism vs. Absolute Codes. Eg- rising social tension regarding traditional views on gender roles, and diet.

    Counter-Argument- Internet expansion strengthening traditional values.

    Internet-driven “Wellness Culture” has expanded reach of Yoga and Ayurveda

    Linguistic conservation. Eg- “People’s Linguistic Survey of India” use digital recording to preserve tribal dialects like Santhali or Tulu

    Market Access for Traditional Artisans – Eg- Platforms like Etsy, Okhai, or GoCoop allow Kalamkari artists to sell directly to global markets

    Live Streaming of temple Aartis (like Kashi Vishwanath) allows virtual religious participation.

    Food bloggers and YouTube channels focused on “Village Cooking” have documented rare regional culinary techniques. Eg- Village Food Factory

    Modernizing Traditional Education. Eg- Vedic Math courses on Ed-tech

    Social Media as a Tool for “Cultural Assertion” – Eg- Trends like #SareeTwitter or #DhotiChallenge

    Emerging digital “Sustainability” values align with ancient traditional concepts of minimal living. Eg- “slow fashion” brands like Ka Sha

    The emergence of ‘glocalization’ represents the fusion of internet driven modernity and community-oriented wisdom of tradition.

  • ‘Hatred is destructive of a person‘s wisdom and conscience that can poison a nation’s spirit. Do you agree with this view? Justify your answer. (150 words)

    “Holding on to anger is like grasping a hot coal with the intent of throwing it at someone else; you are the one who gets burned.” – The Buddha

    Hatred is a deep-seated negative emotion marked by hostility, prejudice and desire to harm, which clouds moral judgement and rational thought.

    Hatred destroying a person’s wisdom and conscience

    Corruption of character (Virtue Ethics) – prejudice and anger replace virtues like patience and tolerance. Eg- German society under Hitler

    Erosion of practical wisdom and balanced judgement. Eg- Mob violence due to rumours on WhatsApp

    Loss of empathy and compassion. Eg- In the Rwandan Genocide (1994), Tutsis dehumanised as “cockroaches”

    Cognitive bias amplification – Hatred confirms prejudice, not truth. Eg- Conspiracy theories about communities.

    Stoics like Marcus Aurelius argued that hatred is a “sickness of the soul.” Eg- torture of PoW or Concentration camps

    Vindictiveness over Justice- A wise person seeks justice, while a hateful person seeks revenge. Eg- Treaty of Versailles (1919) was driven by French desire for “revenge”

    Violation of Kantian duty – Treating others as means, not ends. Eg- “My Lai Massacre” during Vietnam war.

    Instrumentalisation of reason – Intelligence used to harm, not to heal. Eg- doxxing

    Psychological degradation – Hatred increases anxiety, anger, and stress. Eg- Radicalised individuals like Ajmal Kasab.

    Stagnation of Personal Growth- Hateful person focuses on past grievances rather than on future or finding peace.

    Hatred Poisoning a Nation’s Spirit

    Erosion of Social Capital- A nation’s spirit relies on “Fraternity.” Hatred replaces cooperation with suspicion. Eg- communal riots during elections

    Institutional Decay- When hatred enters the national spirit, institutions also get weaponized. Eg-

    The Normalization of Violence- When hatred is mainstream, violence is seen as a “cleansing” act. Eg- ethnic cleansing of Jews in Nazi Germany

    Weakening of democratic culture. Eg- Labelling critics as anti-national.

    Fragmentation of national identity. Eg- Religion-based or ethnicity-based politics.

    The Post-Truth Nation- propaganda takes over objective truth due to ‘superflous masses’.

    Global reputational damage. Eg- Apartheid regime in South Africa

    The Cycle of Reciprocity- Hatred in one group triggers hatred in another, creating a “Death Spiral.” Eg- Ethnic conflict in Manipur

    Stifling of Creativity and Innovation as hateful spirit is a closed spirit. Eg- “Brain Drain” from 1930s Germany.

    Intergenerational Trauma- Hatred is a legacy that ensures the spirit of the nation remains poisoned for decades. Eg- Partition of India (1947)

    “Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that.” – Martin Luther King Jr.

  • For effective border area management, discuss the steps required to be taken to deny local support to militants and also suggest ways to manage favourable perception among locals

    Border Management involves securing a nation’s frontiers against unauthorized movement of people and goods while facilitating legitimate trade and commerce.

    Steps to Deny Local Support to Militants

    Neutralizing Overground Workers to prevent “3L” support to terrorists- Logistics, Location (shelter), and Liaison (intelligence)

    Strengthening the Multi-Agency Centre (MAC) to share real-time data between central and state forces to identify local sympathizers.

    Curbing Online Radicalization- Monitoring Telegram and social media pages used for indoctrination.

    Strict Enforcement of UAPA to create a high legal cost for aiding terrorists.

    Monitoring NGOs and Hawala channels that funnel foreign funds to border areas.

    Community Policing- Eg- Project Prahari in Assam.

    Counter-Propaganda- Using local radio and influencers to highlight the personal costs of supporting violence.

    Surrender & Rehabilitation Policy to mainstream misguided youth. Eg- 2024 Revised Surrender Policy in J&K.

    Ways to manage favourable perception among locals

    Army-led goodwill initiatives – Eg- Army Goodwill Schools under Operation Sadbhavana.

    Skill development, entrepreneurship push – Eg- Mission Youth and Himayat

    Social infrastructure development under Operation Sadbhavanaibrant Village program

    Connectivity initiatives for tourism promotion. Eg- Chenab Bridge, and running Vande Bharat trains

    De-radicalisation Centres – Counselling sessions for first-time offenders.

    Targeted Security Approach – Eg- Focus on OGWs and hybrid militants without mass crackdowns.

    Grassroots Democracy- Empowering PRIs to give locals a say in development.

    “Bharat Darshan” Tours- Sponsoring trips for border youth to major Indian cities to foster a sense of national integration.

    Building cooperation and trust ensures the population becomes the “First Line of Defence”