Why in the News
Artificial intelligence (AI) is moving into government services, recruitment and health care, and the Centre is courting $200 billion in AI investment over the next two years. Disabled citizens, who stand to gain most, are being brought into the debate late, and accessibility law remains weakly enforced.
Why does AI matter to disabled citizens, and what does the law promise?
- What AI offers: AI can read documents, describe photos and open forms that a screen reader (software reading text aloud) cannot. It works like a sighted helper on call.
- Accessibility as a right: In Rajive Raturi v. Union of India (November 2024), a three judge Supreme Court Bench held accessibility part of the fundamental right to life and dignity.
- Toothless rules: The Court found the rules mere suggestions, not the binding standards the Rights of Persons with Disabilities (RPwD) Act, 2016 intended. It ordered mandatory standards within three months.
- The takeaway: AI is the newest system that disabled people are made to adapt to after it has been built without them.
Has the accessibility mandate been enforced?
- Back in court: Nearly two years on, the petitioners have returned to the Court because too little has changed.
- Penalised establishments: The Chief Commissioner for Persons with Disabilities has penalised 155 establishments, government ministries among them, for websites and apps that disabled citizens cannot use.
- Digital duty ignored: The 2016 Act has required accessible digital services since 2019, yet compliance remains the exception.
How does AI carry bias against disabled users?
- Language models: On AccessEval, a standard test covering nine kinds of disability, 21 language models made more errors, turned negative and stereotyped once disability entered the question.
- Image recognition: The image model CLIP was 15 percentage points less accurate on blind and low-vision users’ photos. Its training data showed white canes up to 17 times less often.
- Pity in place of help: A blind user asking a chatbot about a software career is often told “I’m sorry you’re blind”.
- NClude survey: Of 2,462 users surveyed by the NClude platform, which helps disabled people fill job and government forms, 1,313 completed a task once closed to them.
- Human help still needed: Only 543 managed it through AI alone; the rest needed a staff member.
Why do data centres raise a disability concern?
- Infrastructure race: India’s data-centre capacity is projected to more than quadruple to 6.5 gigawatts or more by 2030, with new power lines to match.
- Weaker green conditions: States lure projects with power subsidies and duty waivers. Maharashtra cut its renewable energy requirement for data centres from 100% to 51%.
- Unasked questions: Few ask what this load does to a grid at summer peaks, or what server heat adds to hot cities.
- Disabled people most exposed: Some rely on powered wheelchairs or oxygen machines that cannot stop when the grid strains, and many are first stranded by outages or inaccessible alerts.
- Not a case against AI: Disabled people should not be asked to give up tools they depend on in the name of sustainability.
Challenges
- Penalties without repair: Fines do not compel a redesign, so inaccessible sites persist.
- No bias audit: Government AI deployment carries no required test for disability bias.
- Undercounted population: Census 2011 counted about 2.21% of Indians as disabled, before the RPwD Act widened the list of disabilities.
Way Forward
- Bias testing: Test every AI system the government deploys for disability bias before use.
- Consented data: Build training datasets with genuine disability representation, gathered with consent.
- Conditional incentives: Tie State incentives for data centres to renewable sourcing and to grid and heat impact.
- Binding standards: The Centre should notify the ordered mandatory standards, covering AI interfaces.
Conclusion
AI can widen independence for disabled Indians only if it is built and powered with them in mind, not adapted afterwards. Whether the Centre notifies binding standards before the Supreme Court hears the case again is the next test.
Government initiatives for persons with disabilities
- Accessible India Campaign (Sugamya Bharat Abhiyan): A national campaign for universal accessibility in buildings, transport and information and communication technology.
- Unique Disability ID (UDID): A national database that issues a single disability identity card for access to benefits.
- Scheme for Implementation of the RPwD Act (SIPDA): Gives financial and technical aid to implement the 2016 Act.
- Divyang Sahara Yojana (2026): Funds AI-driven, indigenous assistive technology.
Matching Previous Year Question
“[2026] Which of the following statements with regard to the persons with disabilities in India is/are correct? 1. The Rights of Persons with Disabilities Act, an Act passed by the Parliament of India in 2018, mandates reservation in education and employment, places a legal duty on Governments to ensure accessibility and non-discrimination. 2. The Sugamya Bharat Abhiyan focuses on achieving universal accessibility for Persons with Disabilities across three key domains — built infrastructure, transport systems and information and communication technology. 3. The National Divyangjan Finance and Development Corporation (NDFDC) is a public sector organisation set up by the Ministry of Corporate Affairs as a not-for-profit company to promote entrepreneurship among Persons with Disabilities (PwDs). Select the answer using the code given below: (a) 1 and 2 (b) 2 only (c) 1 and 3 (d) 1 only ANSWER: B”