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Q1 (a)In the present digital age, social media has revolutionised our way of communication and interaction. However, it has raised several ethical issues and challenges. Describe the key ethical dilemmas in this regard.

Over 6 Billion people worldwide and 491 million people in India use social media. However, this expansion of social media has acted as a double-edged sword.

Social Media Revolutionizing Communication and Interaction

Elimination of Geographical Barriers- Platforms like WhatsApp and Zoom have turned the world into a “Global Village”.

Shift from Passive to Active Participation- allows users to be “Prosumers” (consumers and creators of content)

Democratization of Voice- Eg- #BlackLivesMatter or #MeToo movements

The rise of Emojis, GIFs, and Memes has created a new universal “digital dialect” that conveys emotion more quickly than text.

Civic and Political Engagement- Eg- leaders using X for communication

Ethical Issues and Challenges

Privacy and Surveillance challenge- Eg- the Cambridge Analytica scandal.

Algorithmic Echo Chambers creating polarized “digital silos”. (India Hate Lab report)

Cognitive Warfare- Eg- “Bot-farms” to build anti-India narratives

Cyber Stalking and Harassment – Eg- Women targeted through doxxing and revenge porn.

Digital Addiction- Eg- “Infinite Scroll” syndrome

Post Truth world- Eg- Deepfakes make it difficult to distinguish between reality and fabrication.

Key ethical dilemmas in social media

Freedom of Speech vs. Content Moderation- Balancing an individual’s right to speak against the community’s right to be protected from hate speech.

Privacy vs. Profit- The tension between protecting user data and the platform’s need for targeted advertising revenue.

Connectivity vs. Isolation- The paradox of being “connected” to thousands online while feeling deeply isolated in the physical world.

Accountability vs. Anonymity- Anonymity protects whistleblowers but also shields those who commit harassment without consequence. Eg- rise of “Deepfake Extortion”

Authenticity vs. Curation- The pressure to present an “idealized self” online versus the ethical value of being true to one’s real-life identity.

Information Accessibility vs. Intellectual Property- The ease of sharing leads to dilemmas regarding “Plagiarism” and the loss of revenue for original creators.

Democratization vs. Polarization- While everyone has a voice, algorithms often push people into “Filter Bubbles” and “Echo Chambers”.

Algorithmic Bias vs. Social Justice – Eg- recruitment algorithms on major professional networking sites were less likely to show high-paying technical job ads to women

Accuracy vs. Speed (The Viral Trap) – In the “attention economy,” being the first to break a story is rewarded with “reach,” while slow fact-checking is penalized by the algorithm.

Social media is an ethically “grey” space. A robust framework of “Digital Ethics”is needed to cultivate “Digital Mindfulness.”

Environmental Ethics