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Banking Sector Reforms

Sarthi and Pravaah Systems of RBI

Why in the News?  

The Reserve Bank of India (RBI) was recently awarded the prestigious Digital Transformation Award 2025 by Central Banking, a recognition of its groundbreaking digital initiatives, Sarthi and Pravaah.

About Sarthi System

  • The Sarthi system was launched in January 2023 by the RBI with the goal of digitizing all internal workflows within the organization.
  • This initiative aimed to reduce the reliance on paper-based processes and enhance operational efficiency across the RBI.
  • Key features include:
    • It can securely store and share documents among the 13,500 employees spread across 40+ locations.
    • It also improves record management and provides enhanced data analysis capabilities through reports and dashboards.
    • Additionally, Sarthi automates internal processes such as task tracking, approvals, and document management, streamlining operations and improving collaboration between departments.
    • To ensure that employees are proficient in using the system, an online training platform, called Sarthi Pathshala, was launched alongside in-person training.
    • Sarthi Mitras, who are designated experts within RBI offices, assist colleagues in navigating and resolving issues related to the system.

About Pravaah System

  • Building on the success of Sarthi, the RBI introduced the Pravaah system in May 2024.
  • Its primary purpose is to facilitate external users in submitting regulatory applications digitally to the RBI.
  • This platform has greatly enhanced the efficiency and transparency of the application submission process.
  • Key features include:
    • It integrates seamlessly with the Sarthi database, enabling smooth processing of regulatory documents.
    • It supports more than 70 different regulatory applications, significantly improving the speed and accuracy of submissions.
    • It is equipped with centralized cybersecurity measures and digital tracking capabilities, which provide real-time monitoring of applications for both applicants and RBI managers.
    • It has contributed to an 80% increase in monthly applications, marking a significant achievement in reducing delays associated with traditional, paper-based systems and streamlining the overall process.

PYQ:

[UPSC 2024] Consider the following statements in respect of the digital rupee:

1. It is a sovereign currency issued by the Reserve Bank of India (RBI) in alignment with its monetary policy.

2. It appears as a liability on the RBI’s balance sheet. Which of the statements given above is/are correct?

(a) Only one (b) Only two (c) All three (d) None

 


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