Define work culture. Explain in what way work culture is shaped through the observations and experiences of the individual in the workplace. Illustrate with suitable examples. (15 Marks)

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  • Ethics by Lexicon publications
  • Explain what work culture is and then discuss how it is defined and shaped through observations and experiences of the individual in the workplace.
  • Use suitable case studies and examples to justify better.
  • In the introduction, define what work culture is.
  • In the main body discuss the significant features of work culture like – Creates a sense of identity for employees, reflects and shapes the mentality of employees, defines the character of organization etc.
  • Use suitable examples and discuss the importance of observations and experiences of an individual in defining work culture.
  • Conclude with strength and quality of work culture.


Workplace culture is the environment that you create for your employees. It plays a powerful role in determining their work satisfaction, relationships and progression. It is the mix of your organisation’s leadership, values, traditions, beliefs, interactions, behaviours and attitudes that contribute to the emotional and relational environment of your workplace. These factors are generally unspoken and unwritten rules that help to form bonds between your colleagues.

Importance of Work culture:

  • Attracts and keeps talented staff: When you spend more time per week at work than at home, it’s natural to want to work in an environment you enjoy spending time in. This means that if you want the best staff for your team, you’ll have to invest in creating a strong workplace culture. In a study from the Deloitte Global Human Capital Trends 2015, ‘culture and engagement’ was the highest priority on the corporate agenda and companies with the strongest cultures were much more able to attract and keep talent.
  • Drives engagement and retention: You can successfully recruit employees but it becomes a cost to your business if they leave. A good workplace culture is proven to keep your employees engaged in their work. It’ll allow your employees to better understand what is expected of them and how they can achieve their professional goals. This will then allow you to keep them on board for longer.
  • Creates an environment for healthy development: A good workplace culture provides everyone with the opportunity to initiate change and to grow on a professional and personal aspect. It also promotes openness and encourages your employees to voice their opinions and chase after the values they believe in.
  • Creates satisfied employees and increases productivity: A healthy workplace culture will make your employees feel happy to come to work day-in and day-out. A happy work environment increases your employees’ concentration, thus, this leads to increases in their productivity levels.
  • Drives financial performance: 92% of leaders from successful companies believe that workplace culture and financial performance are closely interrelated. Workplace culture directly influences the way your employees perform, which subsequently has a direct impact on your business’ financial profit.

Work culture is an intangible ecosystem that makes some places great to work and other places toxic. This is why work culture is so important in bringing out the best from your employees even in adverse circumstances. Negativity not only kills creativity and will to perform but also does not allow an employee to develop a sense of affection and ownership with the organization. Human beings are fundamentally simple and a positive work environment impacts the way they think, act and reflect.


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