“Public service is the basic objective of the welfare state”, in the backdrop of the statement discuss the basic public service values that a civil servant must aim to, to ensure effective and efficient public service delivery. 10 marks

Mentor’s comment-

  • In the introduction briefly explain the concepts of Public Service and Welfare State.
  • In the body discuss the core principles of the welfare state.
    Highlight the relevance of public values to the civil servants.
    Explain why values are important and essential? How they aid in effective delivery of public services.
  • Conclude by reasserting the significance of values to public administration in general.
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