Why in the news?
The Department of Administrative Reforms and Public Grievances (DARPG) launched the National e-Governance Service Delivery Assessment (NeSDA) 2025 Portal to strengthen digital governance and assess online public service delivery across India.
What is NeSDA?
NeSDA (National e-Governance Service Delivery Assessment) is:
- A biennial assessment framework
- Developed by DARPG
- Based on the UN Online Service Index (OSI)
- Customized for India’s federal structure
Note: The UN Online Service Index (OSI) is a key component of the UN E-Government Development Index (EGDI) published by the United Nations. It measures the quality and availability of digital government services provided by countries through online platforms.
Objective
To assess:
- Availability
- Accessibility
- Quality
- Maturity of online government services
Across:
- States
- Union Territories
- Selected Central Ministries
Key Features of NeSDA 2025
Portal Categories
- Government Portals
- Service Delivery Portals
Sectors Covered
- Finance, Education, Labour & Employment, Agriculture, Health, Transport, Tourism, Public Grievance, Environment, Local Governance, and Corporate Affairs
[2022] Consider the following:
1. Aarogya Setu
2. COWIN
3. DigiLocker
4. DIKSHA
Which of the above are built on to open-source digital platforms?
[A] 1 and 2 only
[B] 2, 3 and 4 only
[C] 1, 3 and 4 only
[D] 1, 2, 3 and 4
