Why in the News?
- To ensure faster grievance redressal for air passengers, the government has operationalised the Passenger Assistance Control Room (PACR).
About PACR
- Launched by the Ministry of Civil Aviation, Government of India
- Objective: Prompt, effective and coordinated resolution of air traveller grievances
Key Features
- Functions as an integrated control hub at Udaan Bhawan, New Delhi
- Brings together officials from:
- Directorate General of Civil Aviation (DGCA)
- Airports Authority of India (AAI)
- Airline operators and other aviation stakeholders
- Operates 24×7
- Continuous monitoring of aviation operations
- Real time passenger assistance
- On the spot grievance coordination
| Consider the following airports: (2024)
1. Donyi Polo Airport 2. Kushinagar International Airport 3. Vijayawada International Airport. In the recent past, which of the above have been constructed as Greenfield projects? (a) 1 and 2 only (b) 2 and 3 only (c) 1 and 3 only (d) 1, 2 and 3 |
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