Explain tolerance and compassion in Indian context. How effectively can tolerance and compassion be used by the respective authority in the process of decision making in public administration? 10 marks

Mentor’s comment-

  • In the introduction define what tolerance and compassion are.
  • In the body explain why a civil servant /public servant should possess these virtues to justify the administration job better. Explain that public servants must have the ability​ ​to​ ​understand​ ​someone​ ​else’s​ ​experience​ ​of​ ​humanity and​ ​use​ ​that​ ​understanding​ ​to​ ​guide​ ​their decisions and actions.  Suggest methods for administrators to inculcate and practice these key values while making decisions in public administration.
  • Conclude with importance.

Compassion is understanding or empathy for the suffering of others. Tolerance is respect, acceptance and appreciation for those whose opinions, practices, race religion, nationality etc. are different from one’s own. These two qualities are very important for a civil servant in multicultural country like India.

The attribute of being compassionate is of immense value:
1. Understand needs of marginalized and vulnerable sections of society.
2. Undertake faster approach and measures to address the issues of society.
3. Unbiased approach in service delivery and distribution of government facilities.
4. Respecting the affirmative action towards the disadvantaged and implementing them with positive attitude.
5. Making oneself accessible to all citizens and seeking their feedback.
6. Understanding the needs and expectation of people. For Eg: Compassion of Civil servants in handling citizens and societal fabric together during covid is exemplary.

The attribute of being tolerant is very important:
1. Freedom from Bigotry, Phobias like Xenophobia, Homophobia, Theophobia etc.
2. It helps in developing qualities like respect towards others, knowledge, openness, communication between diverse sections in society.
3. Upholding natural rights i.e. Human rights, Democracy, Multiculturalism, Pluralism etc.
4. More importantly protecting the constitutional principles of Fundamental Rights which forms basic structure of constitution.

5. Prevent tendency of intimidation, coercion, oppression etc. For Eg: The tolerance of Dr. APJ Abdul Kalam towards different sections of society was transformed into love so much that he was  called People’s President.
6. Compassion and tolerance of Mohandas Gandhi was the defining feature that strengthened his resolve to use Ahimsa and Satyagraha as means to attain Swaraj.

Compassion and tolerance are not a sign of weakness, but a sign of strength. The responsibility of and compassion and tolerance lies with those who have the wider vision.

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1 year ago


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