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Citizens Charter
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3 questions
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Question
Year
UPSC Syllabus
Marks
GS Paper
2024
1
The Citizens'charter has been a land mark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential. Identify the factors hindering the realisation of its promise and suggest measures to overcome them.
2024
GS2-15.Transaparency and accountability (institutional and other measures); Citizens Charter, E-Governance (applications, models, successes, limitations, potential)
15.0
GS2
2018
2
Citizens' Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness or the Citizens Charter.
2018
GS2-15.Transaparency and accountability (institutional and other measures); Citizens Charter, E-Governance (applications, models, successes, limitations, potential)
15.0
GS2
2013
3
Though Citizen’s charters have been formulated by many public service delivery organizations, there is no corresponding improvement in the level of citizens' satisfaction and quality of services being provided. Analyze.
2013
GS2-15.Transaparency and accountability (institutional and other measures); Citizens Charter, E-Governance (applications, models, successes, limitations, potential)
10.0
GS2