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GS Paper: E-Governance

  • [pib] State Health Regulatory Excellence Index (SHRESTH)

    Why in the News?

    The Union Health Ministry has launched the State Health Regulatory Excellence Index (SHRESTH), a first-of-its-kind national framework to benchmark and strengthen state drug regulatory systems.

    About State Health Regulatory Excellence Index (SHRESTH):

    • Purpose: National initiative by Union Health Ministry to benchmark and strengthen state drug regulatory systems.
    • Developer: Designed by Central Drugs Standard Control Organization (CDSCO).
    • Objective:  To benchmark and improve the performance of state-level drug regulatory authorities across India through a transparent, data-driven framework.
    • Method: Uses a transparent, data-driven framework and acts as a virtual gap assessment tool for maturity certification.

    Key Features:

    • State Categories: Manufacturing states assessed on 27 indices; distribution-focused states/UTs assessed on 23 indices.
    • Evaluation Themes: Human resources, infrastructure, licensing, surveillance, and responsiveness.
    • Data Submission: Monthly metric data submitted by the 25th; scores shared on the 1st of the next month.
    • Performance Benchmarking: Rankings encourage cross-learning and adoption of best practices.
    • Capacity Building: Workshops, joint trainings, and regulatory audits to strengthen state systems.
    • Digital Integration: Dashboards like Not of Standard Quality (NSQ) for real-time monitoring.
    • Global Standards: Supports India’s goal to meet WHO-equivalent medicine quality norms, building on WHO Maturity Level-3 vaccine status.
    [UPSC 2023] Consider the following statements:

    Statement-I: India’s public sector health care system largely focuses on curative care with limited preventive, promotive and rehabiliative care.

    Statement-II: Under India’s decentralized approach to health care delivery, the States are primarily responsible for organizing health services.

    Which one of the following is correct in respect of the above statements?

    Options: (a) Both Statement-I and Statement-II are correct and Statement-II is the correct explanation for Statement-I

    (b) Both Statement-I and Statement-II are correct and Statement-II is not the correct explanation for Statement-I *

    (c) Statement-I is correct but Statement-II is incorrect

    (d) Statement-I is incorrect but Statement-II is correct

     

  • [pib] NAKSHA Programme 

    Why in the News?

    The Department of Land Resources (DoLR) under the Ministry of Rural Development is set to launch the second phase of capacity building for the NAKSHA programme (NAtional geospatial Knowledge-based land Survey of urban HAbitations).

    About NAKSHA Program:

    • Overview: It was launched on 18th February 2025. It is a geospatial land survey initiative launched by the Department of Land Resources (DoLR), Ministry of Rural Development, under the Digital India Land Records Modernisation Programme (DILRMP).
    • Objective: The programme aims to modernise urban land records, make property ownership more transparent, and streamline urban governance.
    • Funding: It is 100% centrally funded, with an estimated cost of ₹194 crore.
    • Significance: The programme was launched in response to India’s rapidly growing urban population, which is expected to exceed 600 million by 2031.

    Key Features:

    • Pilot Coverage: Implemented in 157 ULBs covering an area of 4,142.63 sq km, focusing on towns with an area of <35 sq km and a population of <2 lakh.
    • Drone-Based Survey: Uses drones equipped with LiDAR sensors and 5 cm resolution cameras to conduct aerial surveys.
    • Three-Stage Survey Process:
      • Drone Survey & Data Collection
      • Field Verification & Draft Mapping
      • Public Review & Finalisation
    • Integration with Legal Records: Field surveys validate and update property tax, ownership, and registration data.
    [UPSC 2024] With reference to the Digital India Land Records Modernisation Programme, consider the following statements:

    1. To implement the scheme, the Central Government provides 100% funding.

    2. Under the Scheme, Cadastral Maps are digitised.

    3. An initiative has been undertaken to transliterate the Records of Rights from local language to any of the languages recognized by the Constitution of India.

    Which of the statements given above are correct?

    (a) 1 and 2 only (b) 2 and 3 only (c) 1 and 3 only (d) 1, 2 and 3*

     

  • [30th June 2025] The Hindu Op-ed: A year later — colonial-era laws to new criminal codes

    PYQ Relevance:

    [UPSC 2024] The Doctrine of Democratic Governance makes it necessary that the public perception of the integrity and commitment of civil servants becomes absolutely positive. Discuss.

    Linkage: The new criminal codes, through provisions like mandatory audio-video recording of searches and seizures, aim to improve the quality of investigation and ensure greater integrity and commitment from investigating officers (IOs). This directly seeks to foster a positive public perception of civil servants involved in law enforcement, aligning with the query’s emphasis on progress in the new codes.

     

    Mentor’s Comment:  As India completes one year of implementing its overhauled criminal justice framework—comprising the Bharatiya Nyaya Sanhita (BNS), Bharatiya Nagarik Suraksha Sanhita (BNSS), and Bharatiya Sakshya Adhiniyam (BSA)—the on-ground feedback is beginning to surface. A major highlight has been the operationalization of the ‘e-Sakshya’ app for real-time evidence collection. While it empowers investigation officers (IOs) and enhances transparency, several systemic and logistical constraints hinder its full potential. Despite attempts at modernization, the gap between legal reforms and infrastructural readiness threatens to blunt the progressive intent of these laws. This transitional phase is a crucial moment for policy correction and investment.

    Today’s editorial talks about the effectiveness of India’s new criminal laws—BNS, BNSS, and BSA. This topic is important for GS Paper II (Indian Polity & Governance) in the UPSC mains exam.

    _

    Let’s learn!

    Why in the News?

    Recently, India’s new criminal laws—BNS, BNSS, and BSA—mark a year of implementation. Technological tools like the e-Sakshya app aid progress, but feedback from investigating officers reveals key challenges and improvement needs.

    What are the key improvements brought by the BNS, BNSS, and BSA in the criminal justice system?

    • Modernization of Colonial Laws: The new laws replace the outdated Indian Penal Code (1860), CrPC (1973), and Indian Evidence Act (1872), aligning criminal justice with contemporary realities, citizen-centric values, and technological advancements.
    • Integration of Technology in Investigation: The BNSS mandates audio-video recording of critical procedures such as search, seizure, and statement recording. It supports the use of tools like the ‘e-Sakshya’ app for real-time digital evidence collection, improving transparency and accountability.
    • Improved Victim-Centric and Time-Bound Procedures: Provisions like seven-day deadlines for medical reports in rape cases and emphasis on video conferencing for witness examination under BNSS aim to ensure faster process, reduce trauma for victims, and increase judicial efficiency.

    How has the ‘e-Sakshya’ app enhanced evidence collection and policing?

    • Real-time digital documentation: The app enables investigating officers to capture photos and videos on the spot with geo-coordinates and a timestamp, ensuring authenticity and preventing tampering. For instance, during a search and seizure, the officer must record the process under Section 105 of BNSS, improving transparency.
    • Improved accountability in investigations: Investigating officers are now required to take selfies at crime scenes, ensuring that they personally conduct the investigation and don’t delegate it unofficially. This deters fabrication of evidence and builds a stronger chain of custody for trial.
    • Strengthened witness reliability: The visual capture of witness presence at the crime scene discourages denial of participation later in court. Eg when a suspect is made to show the place where a weapon or contraband is hidden, the recording serves as reliable secondary electronic evidence admissible in court.

    Why is digital integration through CCTNS and ICJS vital for the new laws’ success?

    • Seamless transition and registration of cases: The Crime and Criminal Tracking Network and Systems (CCTNS) ensures smooth FIR registration and jurisdictional transfers, enabling police stations to shift from old laws to BNS, BNSS, and BSA without disruption. For instance, zero FIRs are easily routed to the correct police stations within a state using CCTNS.
    • Interlinking of justice system pillars: The Inter-operable Criminal Justice System (ICJS) connects police with forensic labs, prosecution, courts, and jails, improving coordination and efficiency. This digital integration supports time-bound actions like forwarding medical examination reports or conducting video-based evidence collection as mandated under BNSS.
    Note: About Zero FIR It refers to a First Investigation Report (FIR) that is registered irrespective of the area where the offence is committed. The police in such a case can no longer claim that they have no jurisdiction.

    What are the challenges that hinder the effective implementation of the new criminal laws?

    • Inadequate digital infrastructure: Many police stations have only one tablet, and officers often use their personal phones to operate the e-Sakshya app, which requires Android version 10 or higher and at least 1GB of storage. This limits the ability to uniformly implement mandatory audio-video recording provisions under BNSS.
    • Lack of real-time integration with courts: While images and videos are stored on the National Government Cloud (NGC), courts still do not directly access this digital evidence through the ICJS. Instead, police submit evidence using pen drives, leading to duplication, extra costs, and delay in proceedings.
    • Forensic and legal bottlenecks: Despite the requirement of FSL expert visits under Section 176 of BNSS, forensic infrastructure in many states remains underdeveloped. Also, cybercrime evidence often needs expert analysis and testimony, but State forensic labs are yet to be notified under the IT Act, hampering admissibility of digital evidence.

    What reforms are needed to address them? (Way forward)

    • Strengthen digital infrastructure in police stations: The government should ensure that each investigating officer (IO) has access to a dedicated device compatible with the e-Sakshya app. Providing sufficient tablets or mobile phones with the required specifications will help officers capture evidence reliably and eliminate the need for using personal devices.
    • Enable direct court access to digital evidence: Courts must be integrated with the Inter-operable Criminal Justice System (ICJS) to allow secure, real-time access to evidence stored on the National Government Cloud. This will eliminate dependency on external storage like pen drives and promote efficiency and authenticity in judicial proceedings.
  • Digital Postal Index Number (DIGIPIN)

    Why in the News?

    The Centre has launched DIGIPIN, a geo-coded digital address system that aims to bring precision and efficiency to address identification across the country.

    Tap to read more about PIN Codes in India.

    What is DIGIPIN?

    • About: DIGIPIN is a digital address system introduced by the Government of India to improve location identification across the country.
    • Development Team: The system was developed by the Department of Posts, in collaboration with IIT Hyderabad and the National Remote Sensing Centre (NRSC) under ISRO.
    • Technology Base: It uses GNSS (Global Navigation Satellite System) data to geo-code each physical location with high accuracy.
    • Key Features:
      • Accessibility: Users can access their DIGIPIN through the India Post’s online portal, and it works seamlessly on any GPS-enabled device.
      • Nature of the System: It is open source, interoperable, and privacy-focused, meaning it is publicly accessible, works across platforms, and does not store personal data.
      • Code Format: Each location is assigned a unique 10-character alphanumeric code (e.g., 39J-53M-TJF9) that corresponds to an area of approximately 4×4 square meters.
      • Coverage Area: DIGIPIN works across urban, rural, forest, and oceanic regions throughout India, even where no formal addresses exist.

    digipin

    Significance of DIGIPIN:

    • Precision Mapping: DIGIPIN enables highly accurate geolocation, even in places without traditional street addresses or house numbers.
    • E-Commerce Enhancement: The system boosts last-mile delivery efficiency for platforms like Amazon, Flipkart, and other logistics providers.
    • Emergency Response: DIGIPIN supports police, ambulance, and fire services in reaching destinations quickly, especially in dense or unmapped areas.
    • Public Service Delivery: It improves government outreach by making it easier to deliver welfare schemes, notices, and essential services in remote areas.
    • Inclusion of Remote Regions: The system brings digital address visibility to forests, tribal regions, and maritime zones, aiding national mapping efforts.
    [UPSC 2022] Consider the following:

    1. Aarogya Setu

    2. CoWIN

    3. DigiLocker

    4. DIKSHA

    Which of the above are built on top of open-source digital platforms?

    Options: (a) 1 and 2 only (b) 2, 3 and 4 only (c) 1, 3 and 4 only (d) 1, 2, 3 and 4*

     

  • UMEED Portal for Waqf Properties

    Why in the News?

    Union Minister for Minority Affairs has launched the Unified Waqf Management, Empowerment, Efficiency and Development (UMEED) portal—a centralised digital platform to manage Waqf properties across India.

    Tap to read more about the Waqf and the Waqf (Amendment) Act, 2025.

    About the UMEED Portal

    • Launch: It was launched by the Ministry of Minority Affairs on June 6, 2025.
    • Core Purpose: It ensures real-time registration, verification, and monitoring of Waqf properties across India.
    • Legal Alignment: The portal is aligned with the Waqf (Amendment) Act, 2025, which received presidential assent in April 2025.
    • Governance Shift: UMEED aims to promote transparency, accountability, and public participation by making Waqf data digitally traceable.

    Key Features:

    • Centralized Registration: All Waqf properties must be registered on a single digital platform.
    • Documentation: Each property receives a 17-digit ID and must include ownership papers, exact measurements, and geotagged location data.
    • User-Friendly Design: Features include dropdown-based input, GIS mapping, and a grievance redressal system.
    • 3-Tier Verification:
      • Maker: Mutawalli enters the property data.
      • Checker: District official verifies the entry.
      • Approver: CEO or authorised Waqf Board officer grants approval.
    • Transparency and Privacy: Public access to basic property details is allowed, while data privacy is ensured.
    • Eligibility Rule: Properties registered in women’s names are not eligible as Waqf properties, though women and vulnerable groups remain priority beneficiaries.
    • Support System: A toll-free helpline is available for technical assistance.

    Registration Process:

    • Responsible Authority: State Waqf Boards are in charge of registering properties.
    • Deadline: All registrations must be completed within 6 months of the portal’s launch.
    • Required Data: Includes property size, ownership documents, geotagging, and whether the land is government-owned.
    • Extension Policy: A 1–2 month extension may be granted upon valid request.
    • Non-Compliance: Unregistered properties will be marked as “disputed” and referred to the Waqf Tribunal.
    • Missing Documents: In such cases, the mutawalli must approach the Tribunal for validation.
  • India to showcase SVAMITVA Scheme at World Bank Land Conference

    Why in the News?

    India’s SVAMITVA Scheme will be showcased at the World Bank Land Conference, highlighting its role in land governance reform, climate action, and rural empowerment.

    About SVAMITVA (Survey of Villages and Mapping with Improvised Technology in Village Areas):

    • Launched on 24th April 2020 by the Ministry of Panchayati Raj, the SVAMITVA Scheme aims to provide legal ownership of residential properties in rural areas using drone and geospatial technology.
    • It is a Central Sector Scheme, fully funded by the Centre.
    • It involves the Ministry of Panchayati Raj, Revenue Departments at the state level, and the Survey of India as the technical partner.
    • The scheme issues property cards to rural households, reducing land disputes and enhancing financial inclusion.
    • These cards serve as legally valid ownership documents (e.g., Gharauni in Uttar Pradesh, Adhikar Abhilekh in Madhya Pradesh), and the scheme aims to formalize property rights in rural India.

    Key Features:

    • Drone-based technology ensures high-resolution mapping of village areas for transparency and accuracy.
    • Uses Continuous Operating Reference System (CORS) to achieve mapping precision up to 5 cm.
    • The Gram Manchitra platform helps in village-level development planning, disaster risk mitigation, and infrastructure management.
    • Aims to unlock land value estimated at USD 1.162 trillion, formalizing property ownership and enabling its use as a financial asset.
    • Promotes collaboration between central and state governments and aims to reduce litigation and improve rural governance.
    [UPSC 2024] With reference to the Digital India Land Records Modernisation Programme, consider the following statements:

    1. To implement the scheme, the Central Government provides 100% funding.

    2. Under the Scheme, Cadastral Maps are digitised.

    3. An initiative has been undertaken to transliterate the Records of Rights from local language to any of the languages recognized by the Constitution of India.

    Which of the statements given above are correct?

    Options: (a) 1 and 2 only (b) 2 and 3 only (c) 1 and 3 only (d) 1, 2 and 3*

     

  • National Consumer Helpline (NCH) witnesses growth in NE-States

    Why in the News?

    The National Consumer Helpline (NCH) has seen a 300% rise in complaints in Arunachal Pradesh, reflecting increased awareness and trust in consumer grievance redressal.

    What is National Consumer Helpline (NCH)?

    • NCH is an initiative of the Department of Consumer Affairs, Ministry of Consumer Affairs, Food & Public Distribution to provide a nationwide grievance redressal system for consumers.
    • It offers advice, guidance, and assistance to consumers facing issues with products, services, and unfair trade practices.
    • Key Features of NCH:
      • Toll-Free Consumer Helpline: 1800-11-4000 / 1915 (Available from 9:30 AM – 5:30 PM, except national holidays).
      • Multi-Channel Complaint Registration: Website, mobile app, email, WhatsApp, and SMS-based complaint filing.
      • Covers a Wide Range of Sectors: E-commerce, telecom, banking, insurance, transport, healthcare, digital payments, etc.
      • Operated under: The Centre for Consumer Studies at the Indian Institute of Public Administration (IIPA).

    How has the NCH succeeded in Northeast India?

    • Complaints rose from 9,162 in 2020 to 36,609 in 2024, with Arunachal Pradesh seeing a 50-fold rise in consumer grievances.
    • 517% increase in online complaint registrations; introduction of regional language assistance to enhance accessibility.
    • Workshops, SHG partnerships, and NGO collaborations helped rural and tribal communities understand consumer rights.
    • “Jago Grahak Jago” initiatives, grants to NE states, and Panchayat training programs increased consumer participation.
    • Consumers experienced faster redressal in cases like e-commerce refunds, delayed product deliveries, and service-related issues.

    PYQ:

    [2012] With reference to consumers rights/privileges under the provisions of law in India, which of the following statements is/are correct?

    1. Consumers are empowered to take samples for food testing.

    2. When a consumer files a complaint in any consumer forum, no fee is required to be paid.

    3. In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his/her behalf.

    Select the correct answer using the codes given below:

    (a) 1 only

    (b) 2 and 3 only

    (c) 1 and 3 only

    (d) 1, 2 and 3

     

  • [pib] Project NAKSHA

    Why in the News?

    Union Minister of Rural Development has inaugurated the National Geospatial Knowledge-based Land Survey of Urban Habitations (NAKSHA) in 152 Urban Local Bodies (ULBs) across 26 States and 3 Union Territories (UTs).

    What is Project NAKSHA?

    • It is an AI-driven urban land survey and digitization initiative launched by the Department of Land Resources under the Ministry of Rural Development.
    • Announced in the Union Budget 2024-25, the project aims to modernize urban land records through geospatial mapping, drone technology, and AI.
    • Launched in February 2025, the initiative will digitize and update land records in 152 Urban Local Bodies (ULBs) across 26 States and 3 Union Territories (UTs) in its pilot phase.
    • Survey of India is the technical partner, conducting aerial mapping and high-resolution imaging to create accurate, tamper-proof property records.
    • The Madhya Pradesh State Electronic Development Corporation (MPSEDC) is developing an end-to-end web-GIS platform.
      • National Informatics Centre Services Inc. (NICSI) will provide storage and data security.
      • The Survey of India will provide orthorectified imagery for accurate mapping.
    • Project NAKSHA builds on:
    1. Digital India Land Records Modernization Programme (DILRMP) for digitizing rural land records.
    2. SVAMITVA Scheme, using drone technology to map village properties.
    • Budgetary Provisions:
      • Pilot phase funding: ₹194 crore, fully financed by the Government of India.
      • Overall Phase 1 budget: ₹5,000 crore for nationwide expansion.

    Aims and Objectives of Project NAKSHA:

    • Standardizing urban property ownership details to eliminate land disputes.
    • Ensuring fraud-proof, legally valid land documentation.
    • Drone surveys and satellite imagery for precision mapping.
    • Detecting encroachments, illegal constructions, and land use changes.
    • Providing spatial data for urban expansion and infrastructure projects.
    • Digital land records enable seamless property transactions and ownership transfers.

    Features and Provisions:

    • 150+ cities covered in the first year, with full urban coverage in five years.
    • AI-enabled classification to identify disputed, encroached, or illegal land parcels.
    • Web-GIS Platform for Land Record Management to be developed by MPSEDC, ensuring real-time data access and updates.
    • States and UTs to conduct field surveys and ground verification.

    PYQ:

    [2019] With reference to land reforms in independent India, which one of the following statements is correct?

    (a) The ceiling laws were aimed at family holdings and not individual holdings.

    (b) The major aim of land reforms was providing agricultural land to all the landless.

    (c) It resulted in cultivation of cash crops as a predominant form of cultivation.

    (d) Land reforms permitted no exemptions to the ceiling limits.

     

  • [pib] E-Shram Microsites & Occupational Shortage Index (OSI)

    Why in the News?

    Union Minister for Labour & Employment has launched State and Union Territory Microsites under the e-Shram initiative and the Occupational Shortage Index (OSI).

    About E-Shram Microsites

    • E-Shram Microsites are state-specific digital platforms integrated with the national e-Shram database.
    • It is aimed at providing unorganised workers seamless access to both Central and State government welfare programs.
    • These platforms ensure real-time integration between State portals and the e-Shram database, allowing simplified registration of unorganised workers.

    Key benefits includes:

    (1) For Workers:

    • One-stop access to employment opportunities, skilling programs, and social security benefits.
    • Multilingual accessibility, ensuring workers from different regions can navigate the platform in their preferred language.
    • Two-way integration with the e-Shram database, allowing workers to receive real-time updates on welfare schemes and job opportunities.

    (2) For States/UTs:

    • Cost-effective digital infrastructure, reducing the need for separate State-level portals.
    • Real-time analytics dashboards for better policy decision-making and customized tools for specific labour market requirements.

    What is Occupational Shortage Index (OSI)?

    • The OSI is a data-driven tool designed to identify job roles and industries facing labour shortages, improving workforce planning and employment outcomes.
    • It is based on ILO methodology and quarterly Periodic Labour Force Survey (PLFS) data, ensuring an accurate and updated analysis of the job market.
    • It comprise of following 4 sub-indicators:
    1. Hourly Wage Growth
    2. Employment Growth
    3. Growth in Hours Worked
    4. Share of Under-qualified Workers
    • High OSI indicates Shortage/higher demand of workers within a particular occupation, which may result in higher wages, more job opportunities.
    • Low OSI indicates Surplus/less demand of workers, which may lead to lower wages, fewer job opportunities, and increased competition for available positions.

    PYQ:

    [2015] Discuss the changes in the trends of labour migration within and outside India in the last four decades.

  • [pib] Internet Governance Internship and Capacity Building (IGICB) Scheme

    Why in the News?

    The National Internet Exchange of India (NIXI) has introduced the Internet Governance Internship and Capacity Building Scheme, aiming to enhance awareness and develop expertise in Internet Governance (IG) among Indian citizens.

    About Internet Governance Internship and Capacity Building (IGICB) Scheme: 

    Details
    About the Scheme
    • Launched by National Internet Exchange of India (NIXI) under MeitY.
    • Aims to build expertise in Internet Governance (IG) and enable global participation.

    Aims and Objectives:

    • Develop Expertise: Build Indian talent in Internet Governance.
    • Enhance Global Participation: Collaborate with organisations like ICANN, ISOC, and IETF.
    • Promote Digital Inclusivity: Ensure India’s representation in global forums.
    • Foster Leadership: Shape future tech policy leaders.
    Structural Mandate
    • Tracks: Six-month and three-month internship programs.
    • Mentorship: Guided by experts from ICANN, APNIC, and academic advisors.
    • Support Mechanism: Stipend of ₹20,000/month and support for outreach programs.
    • Online Portal: Applications via NIXI Scheme Portal, with biometric verification.
    Features of the Scheme
    • Global Exposure: Collaboration with leading organisations like ICANN, ISOC, and IEEE.
    • Capacity Building: Focus on cybersecurity, Internet Governance, and digital policy.
    • Mentorship: Hands-on guidance by seasoned professionals.
    • Youth Engagement: Attracts young talent passionate about Internet Governance.
    • Policy Impact: Strengthens India’s voice in global Internet Governance forums.

     

    What is National Internet Exchange of India (NIXI)?

    • Establishment: Founded on June 19, 2003, under the Ministry of Electronics and Information Technology (MeitY).
    • Purpose: A not-for-profit organisation facilitating increased internet penetration and adoption across India.
    • Key Services:
    1. Internet Exchange Points (IXPs): Builds infrastructure for internet exchange points.
    2. .IN Registry: Promotes .in domain digital identity.
    3. IRINN: Facilitates adoption of IPv4 and IPv6 addresses.