Digital India Initiatives

Analysing Internet access and digital skills in India

Why in the News?

The National Sample Survey Office’s Comprehensive Annual Modular Survey (CAMS) 2022-23 is a landmark initiative that provides the first large-scale assessment of India’s digital landscape at the household and individual level.

What does the CAMS 2022–23 reveal about digital access and skills in India?

  • Broadband Access is Widespread but Unequal: 76.3% of Indian households have broadband internet, indicating strong national reach. Eg: In urban areas like Delhi, over 90% of households are connected, while in states like Arunachal Pradesh, only 60.2% have access.
  • Social and Economic Inequalities Persist: Broadband access is higher among General category households (84.1%), but much lower among SCs (69.1%)and STs (64.8%). Eg: In the lowest income decile, 71.6% of households lack broadband, compared to just 1.9% in the top decile.
  • High Mobile Ownership But Gender and Caste Gaps Remain: Over 94% of rural households own mobile phones, but usage is skewed. Eg: Only 25.3% of rural women in the General category use mobile phones independently, and the percentage is even lower among SC/ST women.
  • Basic Digital Skills are Still Limited: While many can use mobile phones, skills like emailing and online banking are still underdeveloped. Eg: Only 20% of rural and 40% of urban people can send or receive emails; only 37.8% of all people aged 15+ can perform online banking transactions.

Why does the digital divide still exist despite high internet penetration?

  • Economic Inequality Limits Access: While internet availability is high, affordability remains a barrier for poorer households. Eg: In the lowest income decile, 71.6% of households lack broadband, compared to only 1.9% in the top income group.
  • Social Disparities Affect Usage: Caste and gender-based inequalities reduce meaningful digital access and use. Eg: Among rural women from the General category, only 25.3% use mobile phones independently, with even lower figures among SC/ST women.
  • Low Functional Digital Literacy: Having internet access does not mean people have the skills to use it effectively for education or services. Eg: Only 20% of rural and 40% of urban populations can send or receive emails, showing a gap in practical digital usage.

What digital skills are lacking among rural and urban populations?

  • Email Communication Skills Are Low: A large section of the population cannot use basic email services. Eg: Only 20% in rural areas and 40% in urban areas can send or receive emails.
  • Spreadsheet and Arithmetic Skills Are Poor: Most people lack the ability to perform basic digital tasks like calculations in spreadsheets. Eg: Less than 40% of Indians aged 15+ can perform arithmetic operations in spreadsheets.
  • Online Banking Proficiency Is Limited: There is limited ability to use secure digital financial services. Eg: Only 37.8% of people aged 15+ in India can perform online banking transactions, indicating low digital financial literacy.

How can the government bridge the digital divide to meet the SDG 4 goals? (Way forward)

  • Subsidise Internet Access for Poor Households: Make broadband a basic utility, like water or electricity, to ensure universal access. Eg: Provide low-cost broadband plans or free connections for families in the bottom income deciles, where 71.6% lack connectivity.
  • Invest in Digital Skill Training: Launch nationwide programs to train youth and adults in essential digital skills. Eg: Government-backed digital literacy missions in rural areas can teach email use, spreadsheet functions, and online banking.
  • Promote Inclusive Technology Access for Women and Marginalised Groups: Ensure equal digital access for SCs, STs, OBCs, and women through targeted schemes. Eg: Initiate women-focused mobile usage schemes in rural areas, where only 25.3% of general category women use mobile phones exclusively.

Mains PYQ:

[UPSC 2021] Has digital illiteracy, particularly in rural areas, coupled with lack of Information and Communication Technology (ICT) accessibility hindered socio-economic development? Examine with justification.

Linkage: The article explicitly details the disparities in “broadband Internet facilities” and “mobile or telephone connections” between rural and urban areas, and across different states, caste groups (OBCs, SCs, STs, and General), and income deciles, directly addressing “ICT accessibility. This question directly aligns with the core themes presented in the article.

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