Coronavirus – Health and Governance Issues

[pib] National Teleconsultation Centre (CoNTeC)

Note4Students

From UPSC perspective, the following things are important :

Prelims level : National Teleconsultation Centre (CoNTeC)

Mains level : Telemedicine and its effectiveness

The Union Ministry of Health & Family Welfare has launched the National Teleconsultation Centre (CoNTeC).

 About CoNTeC

  • The CoNTeC is a Telemedicine Hub established by AIIMS, New Delhi, wherein expert doctors from various clinical domains will be available 24×7 to answer the multifaceted questions from specialists from all over the country.
  • It is a multi-modal telecommunications hub through which 2 way audio-video and text communications can be undertaken from any part of the country as well as the world at large.
  • The modes of communication will include simple mobile telephony as well as two way video communications, using WhatsApp, Skype and Google Duo.
  • The CoNTeC is also fully integrated with the National Medical College Network (NMCN) to conduct a full fledged Video Conference (VC) between the 50 Medical Colleges.

How to Contact the CoNTeC?

  • A single mobile number (+91 9115444155) can be dialled from anywhere in the coutnry/world by COVID-19 treating doctors to reach the CoNTeC which has six lines that can be used simultaneously at present.
  • This number of lines can be increased in future if needed.
  • The incoming calls will be picked up by the CoNTeC Managers, who will then handover the call to the appropriate expert doctors from the clinical domains as desired by the calling specialists managing the COVID-19 cases anywhere in the country.
  • The Managers will guide the callers in establishing a two way video call using the WhatsApp, Skype or Google Duo as preferred by the caller.
  • The callers from the NMCN network can connect anytime using the Telemedicine infrastructure at their end.
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